Data quality issues in the public sector The public sector collects a lot of data. Huge quantities. But how good is it? It is used by management and central government to monitor workloads and critical success factors. Important policy decisions are taken, budgets are set, all based on the 'data' (and the information managers think they … Continue reading Fixing data quality in the public sector
An informative post about the current situation with Honduran migrants in Central America.
News outlets worldwide this week have covered a ‘caravan’ of largely Honduran migrants, who left Honduras last week and are currently in southern Mexico, heading north. Recent UN estimates has put the number of migrants travelling with the caravan as 7200, which is an unprecedented size.
From my experience living in Honduras, from talking to many Hondurans and living with their families, from studying Honduras’ situation for my Masters degree, and from generally being a Central America geek who reads a lot, these are my views and answers to questions I have been asked recently.
What prompted these people to walk so far in this caravan? Why now? Why en masse?
These migrants are marching so far, in a large group, because the migration situation has got so bad that it’s much harder to migrate north any other way now, but the push factors from Honduras are increasingly dire (poverty…
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About once a year, I realise how geeky I am when I go to the UK Authority Data4Good conference. When I sit in a room with so many enthusiastic data analysts and scientists who are doing so many great things with data in the public sector (especially around the vulnerable), it gives me hope that … Continue reading Public Data for good? Absolutely!
My Resident Account Many councils have chosen to have a "My Account" feature on their website which gives residents a single sign up and access to personalize services - usually connected to more than one back office system. Typically residents might be able to do the following: Council Tax - View details, set up a direct … Continue reading Local authority websites – 7 vital success factors for a “My Account”
The disastrous smart meter project in the UK has now had the expected benefits downgraded to just £11 per participating household per year. I wonder if this project was yet another vanity project that did not have a robust business case? Even at £22per household per year how did that justify a multi billion ££ … Continue reading Benefits of smart meters downgraded….is that a surprise?
We are all used to seeing business plans with lists of mouth watering benefits predicted for the project - but how realistic are they? Have they been through a serious scrutiny? I catagorise benefits in the following ways: Green - Green means that there is a high level of confidence and empirical evidence that the benefit … Continue reading How realistic are your benefits predictions?
The extrovert ideal in the workplace I read an extraordinary book recently about introvert and extrovert traits and how they affect us all. Aside from some fascinating science about what makes us as we are, there was a chapter about our inbuilt traits in relation to our workplaces and productivity. Like many if not … Continue reading How to increase productivity and innovation whilst also increasing employee satisfaction and retention….
Today's news that the Better Care project, to merge health and social care in the community has failed to deliver any benefits comes as no surprise to me. http://www.bbc.co.uk/news/health-38894593 Let me first say I do not have first hand experience in this exact area but I do have experience in local authorities and in business … Continue reading Bad business cases lead to bad projects…
So often, in my experience, the case for a project has been made well before the business case has been written – in which case the business case is written entirely to confirm some managers whim that his pet project is a good idea. I once had to write a long, in depth business case, … Continue reading The business case
There is a report in the Guardian today about how few young carers receive support from their local councils that they are entitled to. (https://www.theguardian.com/society/2016/dec/27/young-carers-no-council-support-childrens-commissioner-england-study) Of course the reasons for this are many-fold, councils are facing unprecedented cuts and also not everyone who is a carer is known to their local council - often people, … Continue reading The true value of carers to society!